/ Your expectation is our goal /
Electric motors – reliable, high quality, delivered to you on time.
• We are certified according to DIN EN ISO 9001:2015.
• Every engine that leaves our factory is thoroughly tested.
• We work closely with a limited circle of reliable suppliers.
• We regularly audit our main suppliers and carry out supplier evaluations.
• We attach great importance to joint further development, both with our customers and with our suppliers.
• We continuously invest in our sites in Herford and Ivanec / Croatia.
We do this and much more to fulfil the high quality requirements of our customers. After all, the motors we manufacture are often used in critical applications, so our customers must be able to rely on us to deliver the highest quality and our motors to function reliably.
Demanding quality management.
Our entire team is focussed on the high quality and reliability of our services.
Through regular training, we keep the knowledge and skills of our employees at a high level and already pay attention to high quality and multi-layered knowledge transfer when training our junior specialists.
This forms the basis for our sophisticated quality management, which includes adherence to
structured processes as well as the careful selection of raw materials and strict compliance with customer
specifications. It is not for nothing that our motors fulfil, among other things these strict safety requirements:
• UL/CSA for the North American market
• EAC for the markets: Russia / Belarus and Kazakhstan
• GL (Germanischer Lloyd) for the maritime sector
Explosion-proof motors are approved by the Federal Physical-Technical Institute (PTB) or by DEKRA EXAM in Bochum.
Seamless testing procedure.
Our quality promise is based on the expertise of our qualified team on the one hand and on the consistency of the quality inspections in our plants on the other: Defined test procedures right from the receipt of goods and throughout the entire production chain,
carried out by well-trained skilled workers with the help of modern testing technology from renowned manufacturers. In addition, process-controlled and continuous monitoring of testing and measuring equipment and finally a 100% outgoing inspection – this is how we can ensure that you receive the quality product you expect. With certainty.
HEW Quality Policy.
The high quality of our products and services is our primary corporate objective in order to fulfil the expectations of our customers. The benchmark for our product and service quality is determined by our customers. Every employee is responsible for the quality of HEW products in his or her area. Prioritising the prevention of faults over the elimination of faults. Agreed deadlines must be adhered to. High delivery punctuality is the basis for long-term customer loyalty.
Job security can only be achieved in the long term if we remain competitive and set ourselves apart from our competitors. This can only be achieved if we effectively implement the above-mentioned points, but also strive for continuous improvement and further development of the organisation and processes by means of CIP.